Facility Services & Reservations

University Centre Facility Services


The University Centre is where campus connects! As the central student and administrative hub on the University of Guelph campus, our goal is to deliver quality student experiences through our programming, social, recreational and engagement activities and services along with business amenities and meeting facilities to support the university community. The 'UC' as it is well known on campus, provides open study and social lounge spaces, bookable meeting rooms and conference hall, a variety of food and beverage locations and dining environments, personal health and care services, and dynamic activity and event spaces.

The University Centre Services team offers the following services to our students, staff, faculty, and community guests and businesses:

  • Meeting Room and Conference Hall Bookings

  • Technicial Support, Planning, and Equipment Rentals

  • Central Courtyard and Main Floor Activity, Event, and Vending Spaces

  • Event Planning and Programming Activity Coordination

  • Food & Beverage Catering Services including Coffee and Bakery Service

  • Campus Digital Signage Communications & Digital Content Design Work

  • Short & Long Term Locker and Storage Solutions

  • Commercial Business Lease Opportunities

 

Meeting Room & Event Bookings


The University Centre is a popular central location for events, activities, and programming features. We offer a variety of multipurpose and executive meeting rooms, a large multipurpose conference and event hall, open public main floor spaces, and other lounges and pubs available for booking. Our Facility Services Guide highlights our rooms, amenities, and available services to explore and support your meeting, event, or activity planning.

  • For meeting room and hall bookings, please submit a UC Reservations E-Request Form and our team will review your request, room availability, and confirm your booking.

  • For central courtyard and main level activity and vending space bookings, please submit a Courtyard Space E-Request Form.

  • For last minute booking requests within 24 hours of request time, please visit our office located in Room 266, Level 2 South in the UC or complete our Urgent E-Request Form.

 

Equipment & AV Support


Be prepared for your meeting, event or activity with coordinated audio video support and the right equipment to meet your needs. Our team can provide technical solutions and programming support including live streaming support, sound services, videography and digital recording services, and equipment rentals. Contact us at ucservices@uoguelph.ca or (519) 824-4120 ext. 53300 and for planning assistance, available services, and quotations.

 

UC Food & Beverage Service


UC Services is available to provide individually packaged food and beverage service along with full event planning support in The Brass Taps Campus Pub, Peter Clark Hall, and all Bookable Meeting Rooms within the University Centre. We are committed to quality and ensuring your event is a great success. Our UC Events Catering Menu is attached with our complete offerings and feel free to contact us or additional information or to book your event.

 

Planning Your Event


To ensure your event or activity is safe and following public health guidelines, please follow the university's Framework for Events on Campus, available on the COVID-19 Resource Page. All student events and activities must receive SE&RM approval and, if required, Sales & Solicitations approval prior to the time of the event or activity or the booking will be cancelled.

Please observe and follow these safety measures when attending campus:

  • Please Complete the University's COVID-19 Screening Form prior to arriving on campus.
  • Wear a face mask at all times when occupying the University Centre unless actively consuming food and/or beverages.

  • Maintain physical distancing in all interior spaces.

  • Check the University's COVID-19 Information Website for safe practices, available services and other information to plan your visit in advance.

Please be respectful to your fellow Gryphons and observe safety measures at all times. We are all in this together!

 

Booking Terms & Conditions


All reservations and services are booked on a first come, first served basis. By confirming your reservation, you acknowledge your acceptance of the Reservation Services Policy and agree to accept any and all charges associated with the reservation including cancellation and non-use fees. 
 
Confirmation
We require a ‘deposit’ in the form of GL Coding for all department or college bookings, a valid Student ID and mailing address for all student, club and college government bookings, or a credit card number for any external client bookings. We will not charge any fees to your account prior to the reservation. If there are fees or costs relating to your reservation, we will process the charges following your reservation and provide a detailed invoice for your records. 
 
Cancellation & Non-Use Policy
The University Centre aims to maximize availability and usage of all rooms in order to meet the large amount of requests for space in the building. To ensure rooms and space are used effectively, the University Centre requires notice of cancellation immediately in order to make the space available for another group. For late cancellations and non-usage of space (failing to arrive and use the roombooked), the following late cancellation fees will apply to any user group:
1. Meeting Rooms: All standard meeting room bookings require a minimum of twenty-four (24) hours advanced notice for cancellation. These rooms include 004, 005, 332, 333, 334, 335, 429.
2. Multi-Purpose Rooms & UC Courtyard: Multi-purpose room bookings and all courtyard bookings require a minimum of five (5) calendar days advanced notice of cancellation. Multi-purpose rooms include 001A, 001B, 001C, 430, 441, and 442.
3. Peter Clark Hall: All bookings for Peter Clark Hall (centre section and complete hall) require a minimum of ten (10) calendar days advanced cancellation notice.
Room cancellations within the late cancellation period and non-usage of space will be levied a charge equalling the regular roomrental rate for the booking plus a ten (10%) service recovery fee. Cancellation fees may be waived under special circumstances upon request, subject to the approval of University Centre management.
 
Food & Beverage Services
All food and beverage services including alcohol service may be arranged through University Centre Services (Brass Taps Pub, Campus Bakery Co., and UC Event Services) or Hospitality Services. Prepared food items and alcohol beverages can only be provided by these service providers to ensure adherence to local and provincial food safety, health, and liquor regulations. We recommend arranging service upon confirming your booking to ensure service availability. To contact University Centre Services or Brass Taps, please contact Brooke Crease at bcrease@uoguelph.ca or the Brass Taps team at brasstaps@uoguelph.ca. For Hospitality Services Catering, please call 519-824-4120 x53350.
 
Integrated Audio Visual Support
Most meeting and multi-purpose rooms are equipped with integrated audio visual (A/V) systems for display and presentation purposes. Basic plug and play usage of the A/V system is included with the room booking. Advanced A/V support including the use of any special adaptors is available for $52.50 per booking.
Clients using A/V systems are responsible for the care and condition of the system during the room booking. Any issues or concerns with the condition of the A/V system need to be forwarded to the attention of the Reservation Services Office immediately.
 
 
 

File attachments